Domestic air passenger traffic grows by 3.98% to 12.31 million in October: DGCA

The Directorate General of Civil Aviation (DGCA) in its latest data has revealed that the domestic air passenger traffic increased by 3.98 per cent to 12.31 million in October 2019 as compared to 11.84 million in the same month of last year on account of tourist season. In September this year, the domestic passenger growth was just 1.18 per cent as compared to the same month last year.

The passenger load factor in the month of October has shown increasing trend compared to previous months primarily due to the onset of tourist season. According to data, the passenger load factor of all major airlines -- Air India, SpiceJet, GoAir, IndiGo, AirAsia and Vistara -- declined in October as compared to September this year. The passenger load factor measures the seat capacity utilisation of the airline. IndiGo maintained its lead position with 47.4 per cent share of the domestic passenger market in October. SpiceJet's market share increased from 14.7 per cent in September to 16.3 per cent in October, giving it the number two spot. The market share of Air India, GoAir, AirAsia and Vistara was 12.6 per cent, 11.2 per cent, 6.5 per cent and 5.4 per cent respectively in October.

Besides, in October this year, a total of 791 passenger-related complaints were received by the domestic airlines. The number of complaints per 10,000 passengers carried for the month of October was around 0.64. Among major domestic airlines, Air India topped the list of passenger grievances with 1.6 complaints per 10,000 passengers in September, while SpiceJet was on number two position with 0.8 complaints per 10,000 passengers.